Privacy Policy

The Name and Contact Details of the Responsible Body

netcare Business Solutions GmbH
Lichtäcker 1
72149 Neustetten

Phone: +49 7472 9677-0

Contact Details of the Data Protection Officer

data protection officer
netcare Business Solutions GmbH
Lichtäcker 1
72149 Neustetten

Phone: +49 69 4005518-10

Usage Data

Each time you access our website and each time a file is retrieved, general data about this process is automatically stored in a log file. The storage serves exclusively system-related and statistical purposes (on the basis of Art. 6 para. 1 letter f) DSGVO), as well as in exceptional cases to report criminal offences (on the basis of Art. 6 para. 1 letter e) DSGVO).

The data will not be passed on to third parties or otherwise evaluated unless there is a legal obligation to do so (Art. 6 para. 1 letter e) DSGVO).

In detail, the following data record is stored for each retrieval:

  • Name of the retrieved file
  • Date and time of retrieval
  • Transferred data volume
  • Message as to whether the call was successful
  • Description of the type of web browser used
  • Used operating system
  • The previously visited page
  • Providers
  • Your IP address

Personal Data

Personal data will only be processed by us if this is permitted by law or if you have given us your consent.

a. Contact Us

If you contact us (e. g. via an appropriate form on our website), we will store your data on the basis of Art. 6 para. 1 letter b) DSGVO for the purpose of processing your request and in the event that further correspondence should take place.

b. Newsletter

We would be pleased to inform you about our company and our range of services via our newsletter.

We need your name and e-mail address to send you a newsletter. You can enter this information in the fields provided on our website. After you have sent this information, you will receive an e-mail from us to the e-mail address you provided, in which you must click a confirmation link to verify the e-mail address you provided.

Your data will only be processed by us for the purpose of sending you our newsletter. In addition, we store your IP address and the date of your registration in order to be able to prove the newsletter registration in case of doubt.

The newsletters contain a so-called "web-beacon", i. e. a file the size of a pixel, which is retrieved from our server when the newsletter is opened or, if we use a dispatch service provider, from its server. Within the scope of this retrieval, technical information such as information about the browser and your system, as well as your IP address and time of retrieval are first collected.

This information is used to technically improve the services on the basis of technical data or target groups and their reading behaviour on the basis of their retrieval locations (which can be determined with the help of the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. It is, however, neither our endeavour nor, if used, that of the dispatch service provider to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.

The legal basis for data processing is Art. 6 para. 1 letter b) DSGVO, or by clicking on the confirmation link your consent and thus Art. 6 para. 1 letter a) DSGVO).

You can unsubscribe from the newsletter at any time and thus object to the further use of your data. You will find a link to revoke your consent at the end of each newsletter. Alternatively, you can also send us an e-mail to:

c. Applications

We process the personal data of applicants for the purpose of executing the application process and preparing contracts. The processing can also be carried out electronically. This is particularly the case when an applicant submits corresponding application documents to us electronically, for example by email or by using a form on the website.

By submitting an application via our recruitment website, you express your interest in taking up work with us. In this context, you transmit personal data, which we will use and store exclusively for the purpose of your job search/application process.

In particular, the following data will be collected during the process:
• name (first and last names)
• gender (optional)
• birthdate (optional)
• address (optional)
• email address
• phone number
• LinkedIn or Xing profile (optional)
• channel through which you found us

Furthermore, you can choose to upload expressive documents such as a cover letter, your CV and reference letters. These may contain additional personal data such as date of birth, address etc.

The legal basis for data processing is § 26 BDSG-neu.

Only authorized HR staff and/or staff involved in the application process have access to your data.
The personal data is stored, as a rule, exclusively for the purpose of filling the vacancy for which you have applied.

We are obliged to delete or anonymize your data 6 months after notification of the rejection decision, provided that no other legitimate interests (Art. 6 (1) f GDPR) stand in the way of such deletion or anonymization. A legitimate interest in this sense is, for example, a burden of proof in proceedings under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz - AGG). In the event of deletion or anonymization, the data is only available to us as so-called metadata without direct personal reference for statistical evaluations (number of applications per period, etc.).

Furthermore, we reserve the right to store your data for 24 months after the application process has been concluded for the purpose of adding it to our Talent Pool in order to identify any other vacancies that may be of interest to you. This includes, for example, applications for apprenticeships or internships. By accepting the data privacy statement, you consent to any further storage of your data as well as its inclusion in our Talent Pool.

Should you be offered and accept a position with us during the application process, we will store the personal data collected as part of the application process for at least the duration of your employment in compliance with the statutory provisions.

Disclosure of data to third parties:
Data transmitted as part of your application will be transferred using TLS encryption and stored in a database. This database is operated by Personio GmbH, which offers a human resource and applicant management software solution ( In this context, Personio is our processor under article 28 of the GDPR. In this case, the processing is based on an agreement for the processing of orders between us as the controller and Personio.


We use small text files, a. k. a. cookies, in some areas of our website. These enable us to identify your computer as a technical unit during your visit to this website in order to make it easier for you to use our services - even during repeat visits.

You should be aware that you have the option of setting your Internet browser so that you are informed about the occurrence of cookies so that you can allow or exclude them or delete existing cookies.

Please use your Internet browser's help function to obtain information about how to change these settings. We would like to point out that our website may not fully function correctly should you deactivate the use of cookies.

Cookies do not allow a server to read private data from your computer nor to extract data stored by another server. They do not damage your computer and do not contain viruses.

We base the use of cookies on art. 6 para. 1 letter f) DSGVO: the processing is done to improve the functioning of our website. It is therefore necessary to protect our legitimate interests.

Web Analysis - Use of Google Analytics

We use Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users interact with the site.

The information generated by the cookie about your use of the website will generally also be transmitted to and stored by Google on servers in the United States. Google Inc. is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (

However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services to us relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available at the following link (

We would like to point out that on this website Google Analytics adds the code "__gaTracker('set', 'anonymizeIp', true);" has been extended to ensure an anonymized collection of IP addresses (so-called IP masking).

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this website: Disable Google Analytics.This procedure is particularly recommended when accessing our site via mobile devices.

Further information on terms of use and data protection can be found at and

We base the use of the aforementioned analysis tool on Art. 6 para. 1 letter f) DSGVO: processing is carried out for the purpose of analysing usage behaviour and is therefore prohibited in order to protect our legitimate rights.

We base the use of the aforementioned analysis tool on Art. 6 para. 1 letter f) DSGVO: the processing is carried out for the purpose of analysing usage behaviour and is therefore necessary to safeguard our legitimate interests.

Comment Function on individual Web Pages

For the comment function on our websites (e. g. our blogs), in addition to your comment, information about the time the comment was created, your e-mail address and, should you do not post anonymously, the user name you have chosen are stored.

a. Storage of the IP Address

Our comment feature stores the IP addresses of users who post comments. As comments on our site are not moderated, this data may be used to take action against the author in the event of infringements such as insults or propaganda.

b. Storage Period of Comments

The comments and the associated data (e. g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e. g. offensive comments).

c. Legal Basis

The comments are stored on the basis of your consent (Art. 6 para. 1 letter a) DSGVO). You can revoke your consent at any time. For this purpose, an informal e-mail to is sufficient. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

The purpose of reCAPTCHA is to determine whether the data input on our websites (e. g. in a contact form) is made by a human person or by an automated program. To this end, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis reCAPTCHA evaluates different information (e. g. IP address, length of stay of the website visitor or mouse movements made by the user).

The data collected during the analysis is forwarded to Google or Google Inc. in the USA. Google Inc. is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (

Data processing is based on Art. 6 para. 1 letter f) DSGVO. The website operator has a legitimate interest in protecting their web offers from abusive automated spying and from SPAM.

For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: and

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Duration of Storage

Unless expressly stated in this data protection declaration, data stored by us will be deleted immediately it is no longer required for its intended purpose, provided that there is no legal obligations to retain it.

If data is not deleted, due to the fact that it is required for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked from processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons.

Rights of Data Subjects

a. Right to Information

You have the right to request confirmation from us as to whether your personal data should be processed.

b. Correction/Deletion/Restriction of Processing

You also have the right to instruct us to

  • Correct erroneous personal data immediately (right to correction)
  • Delete your personal data immediately (right to deletion)
  • Restrict the processing (right to restrict the processing).

c. Right to Data Transferability

You retain the right to receive all of your personal data which you have provided to us in a structured, common and machine-readable format and to forward this data to another responsible person.

d. Right of Withdrawal

You have the right to revoke your consent at any time. The revocation of your consent does not affect the legality of the processing carried out prior to the date on which you revoked your consent.

e. Right of Objection

Should the processing of your personal data be necessary for the performance of a task which is in the public interest (Art. 6 para. 1 letter e) DSGVO) or to safeguard our legitimate interests (Art. 6 para. 1 letter f) DSGVO), you retain the right to object.

To assert your rights, please send an e-mail to:

f. Right of Appeal

Should you be of the opinion that the processing of your personal data violates the DSGVO, you have the right to complain to a supervisory authority without prejudice to other legal remedies.


If you have any questions on the subject of data protection, please contact our data protection officer: